Video Conference Call and Chat Room

The JDI uses the Zoom video conference service.  (

This video service allows you to see the instructor and fellow students during the class meetings and includes an imbedded chat feature.

Prior to the start of the course, please go to the ZOOM DOWNLOAD CENTER.  From the Zoom download center install the Zoom Client for Meetings on your Mac or PC or install the Zoom Cloud Meetings app for your tablet or smartphone.  (

You do not need to create a zoom account or sign up for Zoom.  

It is important to be on the video conference call so that you can see what the instructor is presenting.  If you are not able to be at your computer, you may dial in to the audio part of the call using the Zoom Dial in numbers.  Please do not use dial in unless it is the only way that you can participate.

Zoom offers the following audio-conferencing dial-in (toll applies) numbers. 

US numbers:

Global numbers: 

There are normally three video conference calls for each course.  They are usually scheduled for the first, fifth and eleventh weeks.

During these calls the facilitator addresses questions about course content and expectations for the students.  There will be time for questions in each call.  Because of the number of students on the line we have adopted a protocol for conference calls.

The conference call itself is made using your computer or tablet.   To start the call, click on the Video Conference Call link in the module.  

In addition to the video window there is a chat panel.  The chat function provides a bulletin board where people can check in, ask questions and request permission to talk (aka raise your hand).  Click on the chat icon at the bottom of the screen to see the chat window.

When the students are not talking their phone should be on mute to avoid a cacophony of background noises.  At the bottom of the Video window there are icons to mute your audio and turn on/off your camera.  If you are calling on on a phone, most phones have a mute button.  

Protocol for Video Conference Calls: 

1.  Click on the Video Conference Call link in the module for the week.

2.  Please open the Chat Session and type your name to sign in and confirm your participation.

During the call, you may be instructed to respond to a question in the chat session or via voice.  Before you speak, do not forget to click on the mute icon to unmute your audio.

In large classes, we use the following protocol to help identify who wants to ask a question:

When you want to ask a question, in the chat session type ??  followed by your question.  
If you want make a statement, in the chat session type // followed by the topic you would like to discuss.
The facilitator will recognize you when its your turn to speak. 

Remember: When you are not speaking, please use the MUTE button on the video window or on your phone to mute your audio.

Last modified: Thursday, 19 April 2018, 9:12 AM